<%@ page language="java" contentType="text/html; charset=utf-8"
	pageEncoding="utf-8"%>
<%@include file="./header.jsp" %>
<head>
	<meta name="format-detection" content="telephone=no">
	<style>
		h4{
			font-weight: bold;
		}
	</style>
</head>

<body>
	<tags:top/>
	
    <div class="container" style="margin-top:40px;">
		<table align="center" border="0" cellpadding="0" cellspacing="0"
			width="96%">

			<tbody> 
				<tr>
					<td class="ted"><span style="COLOR: #D9534F; FONT-WEIGHT: bold">名鞋团购网【客服部】</span> <br></br>
					<span style="width:100px;text-align: right;">上班时间 ：</span> <span id="contact_addr">10：00-12:00 ， 14:00-22：00</span>
					</br>
						<br>QQ： <span id="qq_webinfo_id" 
						style="FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif"></span>
						微信： <span id="weixin_webinfo_id" 
						style="FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif;"></span>
						<br>
						<br>
						 
				</tr>
			</tbody>
		</table>
		
		<div class="bs-example bs-example-tabs" role="tabpanel" data-example-id="togglable-tabs">
    <ul id="myTab" class="nav nav-tabs" role="tablist">
      <li role="presentation" class="active"><a href="#home" id="home-tab" role="tab" data-toggle="tab" aria-controls="home" aria-expanded="true">售前常见问题</a></li>
      <li role="presentation" class=""><a href="#profile" role="tab" id="profile-tab" data-toggle="tab" aria-controls="profile" aria-expanded="false">售后常见问题</a></li>
    </ul>
    <div id="myTabContent" class="tab-content">
      <div role="tabpanel" class="tab-pane fade active in" id="home" aria-labelledby="home-tab">
        <div class="bs-example" data-example-id="collapse-accordion" style="margin-top:15px;">
    	<div class="panel-group" id="accordion" role="tablist" aria-multiselectable="true">
		      <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingOne">
		          <h4 class="panel-title" id="-collapsible-group-item-#1-">
		            <a data-toggle="collapse" data-parent="#accordion" href="#collapseOne" aria-expanded="false" aria-controls="collapseOne" class="collapsed">
		              1、鞋子可以验货付款吗？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#1-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="collapseOne" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingOne" aria-expanded="false" style="height: 0px;">
		          <div class="panel-body">
		            商城统一采用货到付款方式，验货满意后在付款给快递员，真正的0风险购物！
		          </div> 
		        </div>
		      	</div>
      
      
		      <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingTwo">
		          <h4 class="panel-title" id="-collapsible-group-item-#2-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#collapseTwo" aria-expanded="false" aria-controls="collapseTwo">
		             2、为什么这么便宜呢？能在优惠吗？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#2-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="collapseTwo" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingTwo" aria-expanded="false" style="height: 0px;">
		          <div class="panel-body">
		              厂家直供，团购促销，不支持任何形式的优惠哦。
		          </div>
		        </div>
		      </div>
		      
		      
		      <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#collapseThree" aria-expanded="false" aria-controls="collapseThree">
		              3、鞋子的尺码标准吗？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="collapseThree" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            大部分鞋款均为标准运动鞋尺码，脚宽脚胖的可以加大一码。如鞋款有偏大偏小现象，我们会在商品详情上说明哦，另外皮鞋的尺码比运动鞋小一码（如平时皮鞋穿40吗，运动鞋选41码）
		          </div>
		        </div>
		     </div>
		     
		     <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#collapseFour" aria-expanded="false" aria-controls="collapseThree">
		             4、有发票吗？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="collapseFour" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            	邮寄的时候均附带销售小票！
		          </div>
		        </div>
		     </div>
		     
		     <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#collapse5" aria-expanded="false" aria-controls="collapseThree">
		             5、怎么付款呢？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="collapse5" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            	全场使用顺丰快递货到付款，见货验货满意后再付款给快递员，购物省心又放心。
		          </div>
		        </div>
		     </div>
		     
		     <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#collapse6" aria-expanded="false" aria-controls="collapseThree">
		             6、发什么快递呢？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="collapse6" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            	名鞋团购网默认使用顺丰快递，顺丰不到的地方会自动帮亲们转发圆通快递，其他快递不支持哦。
		          </div>
		        </div>
		     </div>
		     
		     <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#collapse7" aria-expanded="false" aria-controls="collapseThree">
		             7、哪里发货？包邮吗？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="collapse7" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            	发货地福建，全国包邮，收货时只需要支付鞋款就行，无需额外再支付任何费用。
		          </div>
		        </div>
		     </div>
		     
		     <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#c8" aria-expanded="false" aria-controls="collapseThree">
		             8、鞋子到了能开箱验货吗？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="c8" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            	收货时当场拆包验货，如果不喜欢，直接拒签就行，不会有任何费用哦，喜欢鞋子把钱给快递就行了。
		          </div>
		        </div>
		     </div>
		     
		     <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#c9" aria-expanded="false" aria-controls="collapseThree">
		             9、看中一款鞋子，怎么下单购买呢？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="c9" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            	下单时按照提示填写准确的【颜色、尺码、姓名、地址、电话】，提交订单显示团购成功就可以了
		          </div>
		        </div>
		     </div>
		     
		     <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#c10" aria-expanded="false" aria-controls="collapseThree">
		             10、拍好了什么时候发货？多长时间能到？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="c10" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            	订单提交成功48小时内发货，正常顺丰快递发全国只需2~5天，如有延误可以咨询客服。
		          </div>
		        </div>
		     </div>
		     
		     <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#c11" aria-expanded="false" aria-controls="collapseThree">
		             11、购物有什么保障吗？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="c11" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            	支持7天无理由退换哦，只需在未穿着的情况下，不影响第二次销售，均可享受无理由退换。
		          </div>
		        </div>
		     </div>
		     
		     <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#c12" aria-expanded="false" aria-controls="collapseThree">
		             12、我下单后发现订单填错了怎么办？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="c12" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            	提供下单时所填写的【姓名、电话】，联系客服，客服帮亲在第一时间处理好。
		          </div>
		        </div>
		     </div>
		     
		     <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#c13" aria-expanded="false" aria-controls="collapseThree">
		             13、怎么查询我买的鞋子到哪了？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="c13" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            	提供下单时所填写的【姓名、电话】，联系客服，客服会提供物流运单号给亲，用该运单号登录相应的快递官网查询即可。
		          </div>
		        </div>
		     </div>
		     
		     
		     <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#c14" aria-expanded="false" aria-controls="collapseThree">
		             14、我很少上网，不会购买怎么办？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="c14" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            	请提供需要订单的【鞋款、尺码、颜色、电话、姓名、地址】，留言给客服，客服核对无误后会直接帮亲下单。
		          </div>
		        </div>
		     </div>
		     
    </div>
  </div>
      </div>
      <div role="tabpanel" class="tab-pane fade" id="profile" aria-labelledby="profile-tab">
      
       <div class="bs-example" data-example-id="collapse-accordion" style="margin-top:15px;">
	    	<div class="panel-group" id="accordion" role="tablist" aria-multiselectable="true">
	    		<div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#s1" aria-expanded="false" aria-controls="collapseThree">
		             1、鞋子买大（小）了，怎么办？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="s1" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            	全场支持7天无理由退换哦，只要在未穿着的情况下，不影响第二次销售，均可享受无理由退换哦。怎么退换呢？
						【注意】：鞋子必须没穿过，将售后登记卡填详细放进鞋盒按照上面退换地址发回来就可以了。
		          </div>
		        </div>
		     </div>
		     
		     <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#s2" aria-expanded="false" aria-controls="collapseThree">
		             2、运费谁出呢？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="s2" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            	双方承担运费，寄回来的运费由买家出，发过去的运费由名鞋团购网出。
		          </div>
		        </div>
		     </div>
		     
		     
		     <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#s3" aria-expanded="false" aria-controls="collapseThree">
		             3、发回去多久能办理好退换呢？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="s3" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            	收到售后登记卡，核对无误后，仓库那边24小时内办理好退换货服务，请勿催单，谢谢亲们的配合。
		          </div>
		        </div>
		     </div>
		     
		     
		     <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#s4" aria-expanded="false" aria-controls="collapseThree">
		             4、如何保证发回去的鞋子安全呢？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="s4" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            	请亲妥善保管好退换时邮寄回来的快递单凭证。
		          </div>
		        </div>
		     </div>
		     
		     <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#s5" aria-expanded="false" aria-controls="collapseThree">
		             5、这是给亲人（朋友）购买的。他看到了不喜欢怎么办呢？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="s5" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            	全场支持7天无理由退换哦，只要在未穿着的情况下，不影响第二次销售，均可享受无理由退换哦。
		          </div>
		        </div>
		     </div>
		     
		     
		     <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#s6" aria-expanded="false" aria-controls="collapseThree">
		             6、可以更换不同款式吗？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="s6" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            	不同款式多退少补，请务必要填写好售后登记卡。
		          </div>
		        </div>
		     </div>
		     
		     
		     <div class="panel panel-default">
		        <div class="panel-heading" role="tab" id="headingThree">
		          <h4 class="panel-title" id="-collapsible-group-item-#3-">
		            <a class="collapsed" data-toggle="collapse" data-parent="#accordion" href="#s7" aria-expanded="false" aria-controls="collapseThree">
		             7、鞋子支持三包吗？质量问题怎么保修呢？
		            </a>
		          <a class="anchorjs-link" href="#-collapsible-group-item-#3-"><span class="anchorjs-icon"></span></a></h4>
		        </div>
		        <div id="s7" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree" aria-expanded="false">
		          <div class="panel-body">
		            	名鞋团购网提供正规国家运动鞋类三包服务，详细条款内容可向客服索取。
		          </div>
		        </div>
		     </div>
		     
		      
	    	</div>
    	
    	</div>
        
      </div>
       
    </div>
  </div>
		
		
	</div>
	
	<tags:bottom/>
	
	<script>
	$('#myTab a').click(function (e) {
		  e.preventDefault()
		  $(this).tab('show')
		})
	</script>
</body>